Building an AI Agent That Generates Test Data
Recently, I was creating an agent with the goal to identify potential incidents in Teams community of practice channels. I started building this agent to find problems such as “I need help” and create ServiceNow incidents from its information. Testing it meant feeding realistic support cases into the system. But here’s the problem: real support data contains sensitive information. Project names. Client issues. Internal struggles. You can’t demo that publicly. You can’t even use it safely in testing. This isn’t…
